SMS Terms and Conditions

Important! Please read these SMS Terms & Conditions carefully. By enrolling or otherwise agreeing to receive text messages from or on behalf of Availa Bank or by otherwise providing your phone number to Availa Bank, you agree to these SMS Terms & Conditions, as well as Availa Bank's Privacy Policy, which are incorporated herein by reference and can be viewed at the links provided here, or at availa.bank.

How Availa Bank Communicates via Text Message 

By opting in to receive SMS messages from Availa Bank, you agree to receive text messages related to customer support, appointment reminders, and loan or mortgage-related services.

These messages may include, but are not limited to:

  • Responses to your inquiries or support requests
  • Appointment confirmations and reminders
  • Updates regarding your loan or mortgage application, status, or account 

We will only send messages that are directly related to your interactions with our services. We do not send unsolicited marketing or promotional messages via SMS.

Message Frequency 

Message frequency may vary depending on your interaction with our services.

Message and Data Rates 

Message and data rates may apply based on your mobile carrier plan.

Opt-In 

You may opt-in to receive SMS messages by providing your phone number through our website forms, customer support interactions, or other consent methods.

Opt-Out 

You can opt-out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and no further messages will be sent.

Help 

For assistance: reply HELP, contact us at (800) 329.8620, or email cservice@availa.bank.

Sender Information 

SMS messages will be sent from a 10-digit phone number or multiple local phone numbers associated with Availa Bank.

Privacy 

We respect your privacy. Your phone number and SMS consent will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

For more information, please review our Privacy Policy.

Changes to Terms 

We may update these SMS Terms and Conditions at any time.

Contact Us 

If you have questions about these terms, contact us at cservice@availa.bank.